How this ACT Course Works

Do I need to be online at specific times for your ACT courses?

You don't need to be online at a specific time! You can log in and out at a time that suits you and learn at your own pace.

Once your course begins, Russ Harris will be online throughout the week to answer questions, but please allow a couple of days for your questions to be answered. The forum will be open for 3 months, allowing time to delve into the content and ask Russ follow up questions after all content has been released.


What happens if I miss a week or fall behind?

All our courses are self-paced. If you miss a week, or fall behind, don't worry. You can catch up at a time that suits you!

Each course has 12 months access, and this bonus time can be used to catch up on any missed work. You can find out when your course access finishes by looking in "My Dashboard."

If you are experiencing extenuating circumstances, you may be eligible for a deferral. Please contact us via the chat icon on the bottom right-hand corner of the website or via email at support@psychwire.com.


How much time should I be spending on the ACT courses?

If you ONLY do the core content, and nothing else, expect to spend between 2-3 hours a week on our ACT courses. But if you want to learn in more depth - taking notes, replaying videos, going through some or all of the bonus modules and optional extra materials - you'll need to allow at least 2 or 3 extra hours for each week of content. You will have 12 months access to all content, so there's no need to rush through reviewing and looking at optional extra materials.


What will I have access to throughout a course?

You’ll have access to course content as it is released, including engaging videos, experiential exercises, and a resource-packed library with articles and downloadable PDFs. While all written content and some audio files can be downloaded in the library, lesson content is only accessible during your course access period.

You’ll also have exclusive access to the forum—an incredible opportunity to engage with Russ Harris and connect with fellow students. The forum will be open for 3 months from the course start date and we encourage you to ask questions and share feedback for a richer learning experience.

After 3 months, forum access will be read-only, but you’ll continue to have access to all course lessons and library materials for an additional 9 months (12 months in total).

During this period, you can revisit the content, complete any unfinished work, and explore bonus materials at your own pace.


How does the forum work?

The forum is designed to provide you with expert support as you learn. You can ask questions about the course material and share experiences as you develop new skills. Both the trainers and your fellow course participants can reply, providing a rich community of learners.

The trainers will be online during the week to answer questions, but please allow a few days for replies. Just note that trainers are active in the forum during the course, but not during the extra access period at the end of your course. We will notify you via email when the forum is closing.


When are the trainers online?

There are no fixed times that the trainers will be “live” online, but you will find them active throughout the week, as their schedules allow.

We encourage you to take advantage of this exclusive opportunity and ask questions, and share your experiences, with the trainers and your community of learners.


How do I use the library?

You can access the library from the menu bar at the top of the page. More content will be available as the course material is released each week. All PDF and audio files are available to download, and we encourage you to use the checkboxes to help you filter your search in the library.


How do I edit my profile?

  • Click on "My Dashboard" in the top right of your screen and select “My Profile” from the drop down menu. 

  • To edit your name or Profile photo, click on the “Edit” button in grey letters on your screen.

  • To edit your bio information or to add some information about your work, click on the grey pencil to add information about yourself.

Once you've made your changes, click on the blue “Save Changes” button.