How Our Motivational Interviewing Courses Work

How do your courses work?

We offer two types of courses: Courses with Expert Support and Self-Directed Courses.

Courses with Expert Support:

These courses run on intakes and have scheduled start dates throughout the year.

The first week of course material is released at midnight PST on course start date. You'll receive a welcome email with information on how to log in and get started. Each subsequent week, new content is released, with the learning experiences designed to be completed sequentially (no skipping ahead!), allowing you time to practice new skills as you learn.  

Throughout the course, you can log into your Psychwire account from anywhere, at any time, allowing you to learn at your own pace. There's no need to be online at a specific time but we recommend setting aside 2 - 3 hours per week, depending on your course, to stay up to date.

Expert support is provided through our interactive online forum. You'll be able to ask questions and share experiences with expert trainers and your fellow course participants. You'll also have access to the course library filled with additional resources, and bonus content designed to enrich your learning experience.

You'll have access to this content for 12 months. You can use this time to catch up on the course or dig deeper into some of the topics we have covered. The course card in My Dashboard will let you know how much course access you still have available.

Self-Directed Courses:

Self-directed courses are available immediately - you don't need to wait for a start date! You can log in and begin learning at a time that suits you, progressing through course at your own pace.

You'll have access to a library packed with downloadable resources, and each course contains bonus 'dig deeper' content designed to enrich your learning experience.

Throughout the course you can log into your Psychwire account from anywhere at any time and there's no need to be online at a specific time.

Certificates will be available for download in My Dashboard after all content has been completed, and for CE Certificates, if all requirements have been met.


Do I need to be online at a specific time?

You don't need to be online at a specific time! You can log in and out at a time that suits you and learn at your own pace.

If your course has a forum, trainers will be online throughout the week to answer questions, but please allow a couple of days for your questions to be answered.


What happens if I miss a week or fall behind?

All our courses are self-paced. If you miss a week, or fall behind, don't worry. You can catch up at a time that suits you!

Each course has 12 months access, and this bonus time can be used to catch up on any missed work. You can find out when your course access finishes by looking in "My Dashboard."

If you are experiencing extenuating circumstances, you may be eligible for a deferral. Please contact us via the chat icon on the bottom right-hand corner of the website or via email at support@psychwire.com.


How much time should I dedicate to the course?

Course with Expert Support:

We recommend setting aside 2-3 hours per week to stay up to date with the weekly released work. However, if you fall behind or miss a week, don't worry. You will have access to the course for 12 months, which provides plenty of time to catch up on any missed work, and dive into bonus material.

Self-Directed Course:

You will have access to the course for 12 months. We recommend scheduling some time each week to dive into the course and practice your new skills. You can choose the amount of time per week that fits your schedule. However, with 12 months access, there is ample time to complete the course and revise the content you really enjoyed.

Please note, we are unable to provide extensions. We encourage all participants to be mindful of when their course access ends to ensure they have ample of time to complete the course. You can find out when your course access finishes in "My Dashboard".


How does the forum work?

The forum is designed to provide you with expert support as you learn. You can ask questions about the course material and share experiences as you develop new skills. Both the trainers and your fellow course participants can reply, providing a rich community of learners.

The trainers will be online during the week to answer questions, but please allow a few days for replies. Just note that trainers are active in the forum during the course, but not during the extra access period at the end of your course. We will notify you via email when the forum is closing.


Can I repeat a course?

There’s real value in revisiting a course - and we’re happy to offer a 50% discount to participants who choose to enrol again.

Find out more by clicking the message icon at the bottom right of your screen or emailing  support@psychwire.com.


What equipment do I need to complete a course?

  • A computer

  • Internet connection - we recommend updating so you have the latest version of your internet browser.

  • Headphones or speaker to listen to course content.

Optional:

  • Specialised PDF viewer such as Adobe.

  • Printer to print any library documents.